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Privacy Policy

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Last Updated: September 17, 2026

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Connection PGH (“Connection PGH,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit connectionpgh.com, create an account, purchase a membership, submit a professional or business profile, register for or participate in an event, join our mailing list, or otherwise interact with Connection PGH.

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Information We Collect

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We may collect information that you voluntarily provide to us, including your name, email address, phone number, business or organization name, professional category, services offered, website, social media information, location, biography, profile photo or logo, and other information submitted through our website, forms, membership portal, or communications.

If you purchase a membership, event ticket, or other paid offering, payment information is processed through our website or third-party payment providers. Connection PGH does not directly store complete credit or debit card information.

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information. Cookies and similar technologies may be used to help operate the website, understand visitor activity, and improve the user experience.

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How We Use Your Information

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We may use the information we collect to:

  • Create and manage user and member accounts.

  • Process memberships, registrations, and payments.

  • Create and display directory profiles submitted by members.

  • Communicate with members, visitors, event attendees, partners, and organizations.

  • Send administrative messages regarding accounts, memberships, events, or services.

  • Send newsletters, community updates, event announcements, and promotional communications when permitted.

  • Operate, maintain, and improve Connection PGH and its website.

  • Respond to questions, requests, or inquiries.

  • Prevent fraud, misuse, or security issues.

  • Comply with applicable legal and regulatory requirements.

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Public Directory Information

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Connection PGH operates a wellness directory designed to help members of the community discover wellness practitioners, businesses, nonprofits, organizations, services, and resources.

Information submitted for inclusion in a directory profile may be displayed publicly on connectionpgh.com. This may include a business or professional name, professional category, services, biography, general location, website, social media accounts, contact information, photographs, logos, and other information submitted for publication.

Members are responsible for ensuring that information submitted for public display is accurate and that they have permission to provide and publish that information.

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Email and Marketing Communications

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If you subscribe to our mailing list, become a member, register for an event, or otherwise opt in to communications, we may send you emails regarding Connection PGH news, events, opportunities, services, and community updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email. We may still send necessary administrative or transactional communications relating to an active membership, purchase, registration, or account.

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Cookies and Website Analytics

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Our website may use cookies and similar technologies to provide website functionality, remember preferences, understand website traffic, and improve our services.

Connection PGH's website is hosted through Wix, and Wix and other integrated service providers may collect information in accordance with their own privacy practices.

You may be able to control certain cookies through your browser settings or available website cookie controls.

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Third-Party Services

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Connection PGH may use third-party platforms and service providers to operate portions of our website and services, including website hosting, payment processing, email communications, event registration, analytics, and social media.

These third parties may process information according to their own privacy policies and terms. Connection PGH is not responsible for the privacy practices of independently operated third-party websites or services.

Our website may also contain links to websites, social media accounts, businesses, organizations, practitioners, and other third parties. Visiting those external websites is subject to their respective privacy practices.

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How We Share Information

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Connection PGH does not sell your personal information.

We may share information with service providers when reasonably necessary to operate our website, process payments, administer memberships, communicate with users, host events, provide requested services, or perform other legitimate business functions.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, safety, security, or property of Connection PGH, our users, or others.

Information intentionally submitted for publication in the Connection PGH directory or other public areas of the website may be publicly accessible.

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Data Security

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We take reasonable measures to protect personal information under our control. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and should notify us if they believe their account has been accessed without authorization.

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Data Retention

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We may retain personal information for as long as reasonably necessary to provide our services, administer memberships and accounts, fulfill legal or financial obligations, resolve disputes, maintain appropriate business records, and enforce our agreements.

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Your Choices and Rights

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Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information we maintain about you.

Members may also contact us to request updates or corrections to information displayed in the Connection PGH directory.

To make a privacy-related request, please contact us at info@connectionpgh.com.

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Children's Privacy

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Connection PGH is intended primarily for adults and is not designed to knowingly collect personal information from children under 13. If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to remove it.

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Changes to This Privacy Policy

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We may update this Privacy Policy periodically to reflect changes to our services, website, technology, or legal requirements. When changes are made, the “Last Updated” date at the top of this policy will be revised.

We encourage visitors and members to review this Privacy Policy periodically.

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Contact Us

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If you have questions, concerns, or requests regarding this Privacy Policy or how Connection PGH handles personal information, please contact:

Connection PGH
Pittsburgh, Pennsylvania
Email: info@connectionpgh.com
Website: connectionpgh.com

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